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Services Provided Under the Medicare Hospice Benefit

Hospice care is a benefit of Medicare, Medicaid and most other insurances. Hospice services, therefore, are determined and regulated by Medicare, and a Medicare-approved hospice care provider must offer all of these components to its patients. Failure to do so results in loss of accreditation for the hospice care provider. 

  1. Hospice nursing care under the supervision of a registered nurse who is experienced and specially trained in end-of-life care. The hospice nurse visits the patient as needed and is on call, with other hospice nurses, 24 hours a day, seven days a week, for support of the nursing home staff, the patient and the patient's family.
  2. Medical social services provided by a social worker who assists in counseling, community resource access, and volunteer services.
  3. Consultation and oversight provided by the hospice medical director.
  4. Counseling services, including dietary recommendations and bereavement counseling, with respect to the patient and their family, as well as support for the patient's family and friends. Bereavement services are provided for 12 months after the patient's death.
  5. Friendly visits, compassionate listening and companionship provided to the patient and family by caring, trained hospice volunteers.
  6. Other services provided as needed, including physical, occupational and speech therapy, as well as home health aide services.
  7. Drugs and medical supplies provided by the hospice as needed for palliation and management of the terminal illness and related conditions.
  8. Spiritual Counseling. Clergy offer spiritual support as desired, and establish or maintain communication between the terminally ill patient and his or her regular congregation of worship.
  9. If you are not satisfied with our services, you may call MN Department of Health, Office of Health Facility Complaints (OHFC) at 1-800-369-7994.

For more information, view a copy of the Centers for Medicare & Medicaid Services booklet, Medicare Hospice Benefits.